Frequently asked question

Got questions? We’ve got the answers to keep your pool crystal clear and running smoothly. Dive into our FAQs for expert insights and hassle-free maintenance!

How often should I test my pool water?

You should test your pool water at least once a week, or more frequently during heavy use, to keep chemicals balanced and water clear.

What’s the ideal chlorine level for my pool?

The ideal chlorine level is between 1-3 ppm (parts per million) to effectively sanitize the water without causing irritation.

Why is my pool water cloudy?

Cloudy water can be caused by imbalanced chemicals, poor filtration, or debris buildup. A quick test and cleaning can usually fix the issue.

How do I prevent algae growth?

Regular brushing, proper chlorine levels, and good circulation help prevent algae. Shock treatments can help clear up early growth.

Is it safe to swim right after adding chemicals?

It depends on the chemical. Wait at least 30 minutes after adding most chemicals and 24 hours after shocking the pool.

Why does my pool have a strong chlorine smell?

A strong smell means your pool needs more chlorine, not less. It’s caused by chloramines, which form when chlorine binds to contaminants.

Do I need to run my pool pump every day?

Yes, running your pump 8-12 hours daily helps circulate and filter the water, keeping it clean and safe.

What should I do if my pool loses water quickly?

Some evaporation is normal, but if you lose more than 1/4 inch per day, check for leaks or excessive splash-out.

Properly calculated and installed equipment is the key to a long and flawless operation of your pool.

How often should I skim and brush my pool?

Skim daily to remove debris and brush walls and floors at least once a week to prevent algae buildup.

When should I shock my pool?

Shock your pool once a week during peak season, after heavy rain, or if the water looks cloudy or smells bad.

How do I balance my pool water?

Test your water regularly and adjust pH, alkalinity, and chlorine levels as needed. Proper balance prevents problems like scaling and cloudy water.

What’s the best way to clean my pool filter?

For sand and DE filters, backwash when pressure rises 8-10 psi above normal. For cartridge filters, rinse with a hose every few weeks.

How do I get rid of stains in my pool?

Organic stains can be scrubbed off, while metal stains may require a sequestering agent. Testing helps determine the right solution.

Can I use household bleach instead of pool chlorine?

Technically, yes—but it’s less effective and may throw off your pool’s chemical balance. Stick to pool-grade chlorine for best results.

What should I do after heavy rain?

Test and adjust your chemicals, skim debris, and possibly shock the pool if the water becomes murky.

How do I winterize my pool?

Lower the water level, balance chemicals, drain equipment, and cover the pool to protect it from freezing temperatures.

Properly calculated and installed equipment is the key to a long and flawless operation of your pool.

What type of pool filter is best?

Sand, cartridge, and DE filters each have benefits. Cartridge filters are low-maintenance, while DE provides the best filtration.

How often should I replace my pool filter?

Sand filters last 5-7 years, cartridges 1-3 years, and DE grids around 2-3 years, depending on maintenance.

What’s the difference between a manual and robotic pool cleaner?

Manual cleaners require effort, while robotic cleaners work independently to scrub and vacuum your pool.

How do I know if my pool pump is working properly?

If water circulation is weak, pressure is too high or low, or strange noises occur, your pump may need maintenance.

Why is my pool vacuum losing suction?

Clogged hoses, a full filter, or air leaks can cause suction loss. Check and clean your equipment regularly.

What does a pool skimmer do?

A skimmer removes floating debris before it sinks, keeping your pool cleaner and preventing clogs.

Do I need a pool cover?

A cover reduces evaporation, keeps debris out, and helps maintain water temperature, saving money on maintenance.

How do I maintain my pool heater?

Clean the filter, check for debris, and inspect gas lines or electrical connections regularly to ensure efficiency.

Properly calculated and installed equipment is the key to a long and flawless operation of your pool.

When is the best time to open my pool?

The best time to open your pool is before the water gets too hot and when water temperatures are at least 50 degrees. If you wait too long, the chemicals will begin to burn under the cover and turning your water green.

What’s the first step in opening my pool?

Remove the cover, any winterizing plugs, clear debris, replace ladders if removed during winterization and refill water levels before turning on equipment.

How do I restart my pool pump after winter?

Inspect and reconnect all hoses, prime the pump with water, and gradually start it up to prevent damage.

Should I shock my pool when opening it?

Yes, shocking removes contaminants and restores chlorine levels after months of inactivity.

How do I remove stains from my pool after winter?

Scrubbing with a pool brush and using stain-removal treatments can restore your pool’s appearance.

How long does it take for my pool to be swim-ready after opening?

Unfortunately the time it takes to get a pool ready varies greatly depending on current chemical levels, environmental factors, and other contaminates that have come into the water since winterization.

Do I need to test my water immediately after opening my pool?

Yes, test your pH, alkalinity, and chlorine levels before swimming. Adjust as needed.

What maintenance should I do after opening my pool?

Run the pump continuously for 24-48 hours, test and balance chemicals, skim debris, and check all equipment for proper function.

Properly calculated and installed equipment is the key to a long and flawless operation of your pool.

Frequently asked question

How often should I test my pool water?

What’s the ideal chlorine level for my pool?

Why is my pool water cloudy?

How do I prevent algae growth?

Is it safe to swim right after adding chemicals?

Why does my pool have a strong chlorine smell?

Do I need to run my pool pump every day?

What should I do if my pool loses water quickly?

How often should I skim and brush my pool?

When should I shock my pool?

How do I balance my pool water?

What’s the best way to clean my pool filter?

How do I get rid of stains in my pool?

Can I use household bleach instead of pool chlorine?

What should I do after heavy rain?

How do I winterize my pool?

What type of pool filter is best?

How often should I replace my pool filter?

What’s the difference between a manual and robotic pool cleaner?

How do I know if my pool pump is working properly?

Why is my pool vacuum losing suction?

What does a pool skimmer do?

Do I need a pool cover?

How do I maintain my pool heater?

When is the best time to open my pool?

What’s the first step in opening my pool?

How do I restart my pool pump after winter?

Should I shock my pool when opening it?

How do I remove stains from my pool after winter?

How long does it take for my pool to be swim-ready after opening?

Do I need to test my water immediately after opening my pool?

What maintenance should I do after opening my pool?

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